ACCOMMODATION REGULATIONS SOVÍ DOM

Operating regulations of the accommodation facility Soví Dom, Sv. Anton

1. Identification data:

Soví Dom, Svätý Anton 292, Svätý Anton

run by the company:

AdBery s.r.o., Pri Vápenickom Potok 35, Bratislava 841 06

ID: 44574215

VAT number: SK2022790121

Article I.

Conditions and method of accommodation

1. Only a guest who is properly registered for the accommodation can be accommodated in the accommodation facility. For this purpose, immediately upon arrival, the employee of the accommodation facility at the reception shall present his identity card, passport or other valid identity document in accordance with Act No. 253/1998 Coll. on reporting the residence of citizens of the Slovak Republic and the register of residents of the Slovak Republic as amended and pursuant to Act No. 363/2005 Coll. personal data protection as amended.

2. Every guest who is not a citizen of the Slovak Republic (foreigner) is obliged pursuant to Act No. 48/2002 Coll. about the stay of foreigners in the valid wording, fill out and hand over to the reception the official form on the report of stay, presented to the client upon arrival by the reception staff, while he is obliged to state all the required information truthfully and completely.

3. The accommodation facility reserves the right in exceptional cases to offer the client different accommodation than was originally agreed upon, unless it differs significantly from the confirmed order.

4. On the basis of the ordered accommodation, on the day of arrival, the guest can stay between 2:00 p.m. and 10:00 p.m. Until this time, the accommodation facility reserves the object for the guest, unless there was a different request in the order and the accommodation facility confirmed it. If the guest has paid a deposit, the accommodation facility is obliged to hold the reservation until 10:00 p.m. Provided that the guest does not start the stay even after this date, the accommodation facility is not obliged to return the advance payment to the guest, or proceeds according to cancellation conditions.

5. In the event that the guest requests an extension of the stay, the accommodation facility can also offer him a different object in a different price range than the one in which he was originally accommodated.

6. The guest will check out his stay no later than 11:00 a.m. Until this time, the object will be vacated, unless otherwise individually agreed in advance. If the guest does not vacate the property by 11:00 a.m. the accommodation facility may charge him for the entire following day's stay, unless otherwise agreed in advance. The building is considered vacated after the guest has removed all his belongings from the building, handed over the keys and notified the authorized employee of the check-out.

7. A guest who checks in before 06:00 a.m. or insists on accommodation before 2:00 p.m. will pay the full price for the previous night as well, unless otherwise individually agreed in advance.

8. Between 22:00 and 06:00 guests are obliged to keep quiet at night. Only with the consent of the responsible employee or the management, it is possible to organize social events even after 10:00 p.m., in the premises designated for that purpose.

9. The accommodation facility provides its guests with services to the extent mutually agreed upon. The guest pays the payment for accommodation and services provided in accordance with the valid price list, as a rule, at the end of the stay. This does not affect payment terms based on accommodation contracts. The price list for temporary accommodation and other services can be viewed on the website of the accommodation facility.

10. In the event that the client shortens the stay, the accommodation facility has the right to charge the client the full amount of the agreed price for the entire duration of the stay.

11. The accommodation facility is entitled to charge the following cancellation fees if the guest cancels his stay reservation in writing or electronically within the following periods:

• more than 28 days before the start of the stay free of charge

• 28 to 15 days before arrival 50% of the accommodation price

• 14 until the day of arrival 100% of the price

Article II.

Responsibility of the accommodation facility and the client

1. The accommodation facility is not responsible for damage caused to things brought in and left by the client in the accommodation facility.

2. The guest is responsible for damages caused to the property of the accommodation facility according to applicable regulations. The guest, as a responsible representative, is responsible for damages caused by minors for whom he is responsible, as well as for damages caused by persons and animals located on the premises of the accommodation facility and allowed to stay there by the guest.

3. In case of damage caused by the client to the property of the accommodation facility, the client is obliged to pay compensation for the caused damage no later than on the day the client's stay ends or on the basis of an invoice issued within 14 days from the end of the client's accommodation, payable within 10 days from the day it is delivered to the client, provided , that the accommodation establishment will decide on such a method of payment of damages.

4. In case the client refuses to pay the price for the damaged or destroyed equipment of the accommodation facility in accordance with the conditions of points 2 and 3 of this article, the accommodation facility is entitled to charge the client a contractual penalty in the amount of 0.05% per day of the owed amount for each day of delay, together with interest on the delay in the amount determined by generally binding legal regulation .

5. The guest is obliged to act in such a way that there is no damage to health, property, nature and the environment. As part of prevention, the guest: will keep the front door closed even during their stay in the facility. Before opening the door to strangers, he checks the reason for their request to enter the accommodation area and, in case of doubt about the validity of such a request, he immediately contacts the authorized employee of the accommodation facility. Before leaving the accommodation facility, the guest will properly check that the windows and doors are closed, including on the floor. To store the guest's sports equipment and other belongings, use the room spaces or the accommodation facilities after consultation with the authorized employee of the accommodation facility.

6. The accommodation facility is not responsible for theft or damage caused to motor vehicles left in the parking lot at the accommodation facility. The property advises guests to make sure the car is properly locked and secured. The accommodation facility also recommends not leaving personal belongings lying around in the car.

7. The accommodation facility is not responsible for any damage caused to the client outside the premises of the accommodation facility.

Article III.

Catering and sale of alcoholic beverages

1. The consumption of alcohol is allowed in the premises of the accommodation facility for persons over 18 years of age.

2. The client is obliged to inform the staff of the accommodation facility of any serious health restrictions or dietary restrictions and reports these restrictions to the authorized employee of the accommodation facility.

3. The staff of the accommodation facility is authorized to refuse to sell or serve alcoholic beverages to persons under the age of 18 and persons clearly under the influence of alcohol.

Article IV.

General applicable provisions

1. There is a common room reserved for receiving visits from guests. In the room where the guest is staying, he may only receive visitors with the consent of the responsible employee or the management of the accommodation facility between 08:00 and 22:00. The employee of the accommodation facility is not authorized to provide any information about the accommodated guests to third parties (with the exception of police officers after they have identified themselves and demonstrated the justification to request this data) or allow a third person to visit the guest without his consent. Failure to report a visit is a serious violation of the regulations of the accommodation facility, the accommodation facility considers the persons as guests and will charge them or the guest for accommodation according to the price list.

2. In the rooms and social areas of the accommodation facility, the guest may not move the interior furniture, make any changes and adjustments to the equipment of the accommodation facility, interfere with the electrical network or other installation without the consent of the responsible worker or the management of the accommodation facility.

3. Guests are not allowed to use their own electric, gas or portable appliances in the accommodation facility. This restriction does not apply to the use of electrical appliances installed in the room or portable electrical devices (shaver, hair dryer and chargers for common consumer electrical devices, etc.).

4. In the event of a fire, the guest is obliged to follow the instructions of the responsible workers (in accordance with the fire evacuation plan) and, after the arrival of the fire protection unit, the instructions of the intervention commander. In the event of a fire, guests are required to report the fire alarm and can use a portable device located in the corridor of each floor to extinguish the flame.

5. For safety reasons, it is not allowed to leave children under the age of 12 without the supervision of an adult, neither in the rooms of the accommodation facility nor in other areas of the accommodation facility. In the event of damage, the person with whom the child is registered to stay at Soví Dom, and who is responsible according to the law, is responsible for the child.

6. In the relaxation center, every guest has the opportunity to use a towel or sheet for free.

7. Entry to an occupied room of the accommodation facility is allowed to the maid who is assigned the given room, the head of the reception, the manager and the maintenance staff upon reporting a technical fault in the room.

8. In the public areas of the accommodation facility and on the terrace, we ask guests to observe the principles of decent behavior, it is not allowed to move around without clothes. In case of non-compliance with the stated principles, the accommodation facility reserves the right not to serve the guest.

9. Forgotten belongings of guests in the accommodation facility are registered and stored for 3 months. The accommodation facility will send forgotten items to the guest only upon request and at the guest's expense.

10. Smoking in the rooms as well as in the entire accommodation facility is strictly prohibited. Smoking is allowed only in designated areas. In case of violation of this prohibition, the responsible legal officer has the right to charge the guest a 100% surcharge on the price of accommodation according to the currently valid price list.

11. In the event of illness or injury of the client, the accommodation facility reports the request for medical assistance or transport to the hospital to the relevant medical facility.

12. Dogs and other animals may be in the premises of the accommodation facility only with the consent of the responsible worker or the management of the accommodation facility, provided that the owner proves that they are in good health. The following measures apply to the accommodation of dogs and other animals:

• a) dogs and other animals are prohibited from entering and staying in those areas where food is stored and prepared, or food and drinks are served

• b) dogs and other animals are prohibited from entering the premises of the relaxation center

• c) every dog ​​must have a basket in all public areas of the accommodation facility

• d) dogs and other animals may not be allowed to rest - lie on the bed or other equipment used for the guest's rest

• e) inventory that serves to prepare or serve food to guests may not be used to feed animals

• f) in case of damage to the equipment by an animal, the guest is obliged to pay the damage in full. The owner of the animal and the person who allowed the animal to stay in the apartment are fully responsible for the animal.

1. Before leaving the apartment, the guest is obliged to properly close all windows, even on the first floor, turn off the water taps, turn off the lights in the rooms and adjacent areas of the room, turn off electrical appliances, properly lock the entrance door of the building and hand over the key to the responsible employee of the accommodation facility.

2. The property charges EUR 50.00 per key for lost keys.

3. The guest is obliged to immediately report any defects to the responsible employee of the accommodation facility.

4. The parking lot of the accommodation facility is free and not guarded. The accommodation facility is not responsible for theft or damage caused to motor vehicles. Guests can only park in the parking lot located in front of the main building. We recommend guests to make sure the car is properly locked and secured. Do not leave personal belongings lying around in the car.

5. The client may not carry a weapon or ammunition in the premises of the accommodation facility, or otherwise store them in a condition that allows their immediate use.

6. Guest complaints, or possible comments and suggestions for improving the operation of the accommodation facility are accepted by the management of the accommodation facility.

7. The guest and the accommodation facility are obliged to comply with the provisions of these accommodation rules, which are binding for both parties in their entirety. In the event that the guest violates any of the provisions of the accommodation rules, the management of the accommodation facility has the right to withdraw from the contract for the provision of temporary accommodation service before the end of the agreed time and without the guest's right to a refund.

8. The guest agrees to the management, processing and storage of his personal data in the company AdBery s.r.o.. The provision of data is voluntary and without consequences, with the fact that these data may be processed for any needs of the above-mentioned company in accordance with Act. no. 428/2002 Coll. on the protection of personal data. Consent is given for an indefinite period according to § 20 par. 3 quote of the law, it can be revoked in writing at any time.

9. We will be happy to accept guest complaints and any suggestions for improving the accommodation and hospitality activities of the accommodation facility in accordance with the Complaints Regulations and will purposefully negotiate to remedy any deficiencies.

The accommodated guest is obliged to comply with the provisions of these accommodation regulations. In the event that it is seriously violated by the management of the accommodation facility according to §759 from 2 of the Civil Code may withdraw from the contract for accommodation services before the agreed time has expired.

This accommodation policy is located on the website of the accommodation facility.

The accommodation regulations are valid and effective from 20.12.2022

In Svätý Anton, 20/12/2022